Your data. Your rules.

Industrial-grade security for a digital age.

Industrial security
as standard.

Your digital employees work with your most sensitive information. All data is stored in Stockholm, Sweden. All processing happens within the EU.

Unlike public AI services, we create an isolated environment for each customer. Your data never ends up in public AI models. We use encryption at every layer and follow the strictest industrial requirements for data security.

Choosing Gaide means you get the power of modern AI without compromising your business-critical information.

EU-based

All data is stored on secure servers within the EU

No training

We never train public AI models on your data

You own everything

All knowledge you upload belongs to you – always

Human control

You have full visibility into what the assistants respond

Full logging

Traceability on all answers and which sources are used

No lock-in

1 month notice period, full data export

We build a wall
around your knowledge.

Unlike public AI services, we create an isolated environment for each customer.

GDPR &
EU AI Act.

Full compliance with European regulations – as standard, not as an add-on.

GDPR

Full compliance. We offer Data Processing Agreements (DPA) as standard.

EU AI Act

We continuously adapt to new regulations.

Cloud providers

We partner with the largest providers – all with EU-based data centers.

A secure partnership.

Together we ensure your data is handled securely and your employees are trained to comply with the EU AI Act.

Questions about
security?

Book a call.

We're happy to answer detailed questions about our architecture, compliance, or your specific situation. Fill in the form or contact Martin directly.

Martin Helgesson

Martin Helgesson, Affärsansvarig (CCO)

Frequently asked
questions about security

We're here if your question isn't listed. We help you every step of the way.

Where is our data stored?
All data is stored in Stockholm, Sweden. All processing happens within the EU – your information never leaves European soil.
Is the AI trained on our data?
No. Your data stays with you and is never used to train public models. It's never shared with third parties.
Does Gaide comply with GDPR and EU AI Act?
Yes, full compliance. We offer Data Processing Agreements (DPA) as standard and continuously adapt to new regulations.
Can the AI "hallucinate" or make up answers?
Our assistants only answer based on your approved sources. If they don't find the answer, they say so – instead of guessing. All answers include source references.
Who has access to our data?
Only you and authorized Gaide personnel during implementation. Your data is never shared with AI providers or third parties.
Who owns the knowledge we build up?
You do. All knowledge belongs to your company. If you leave Gaide, you can export everything.
What happens if we cancel?
You get all your data exported. Then it's permanently deleted from our systems.
How do you prevent incorrect answers?
The assistant only answers based on your approved sources and always provides source references. If it doesn't find the answer, it says so – instead of guessing.
What security certifications do you have?
We use established cloud providers (Google Cloud, AWS) with data centers within the EU and follow industry standards for encryption and access control. For enterprise customers, we offer detailed security documentation.
Can larger organizations get dedicated environments?
Yes. For enterprise, we offer SSO/SAML integration, custom access levels, dedicated environments, and compliance documentation for procurement.